Terms & Conditions

  1. About Us

These Subscription Terms & Conditions apply to all subscription-based services provided by MAYZEL DIGITAL.

Business Name: MAYZEL DIGITAL
Email: info@mayzeldigital.co.uk
Website: https://mayzeldigital.com

By purchasing or subscribing to any service from MAYZEL DIGITAL, you agree to these terms.

 

  1. Subscription Services

MAYZEL DIGITAL offers subscription-based digital services, including but not limited to:

  • Social Media Marketing & Ad Management
  • Google Ads Management
  • Website Design & Development
  • Landing Pages
  • Smart Booking Systems
  • Ongoing digital support & optimisation services

Each subscription provides access to services as described on the relevant product or service page at the time of purchase.

 

  1. Billing & Payments
  • Subscriptions are billed monthly unless otherwise stated.
  • Payments are taken automatically at the start of each billing cycle.
  • All prices are displayed in GBP (£) unless stated otherwise.
  • Failure to make payment may result in temporary suspension or cancellation of services.

 

  1. Cancel Anytime Policy

You may cancel your subscription at any time.

  • There are no long-term contracts unless explicitly stated.
  • Cancellation takes effect at the end of your current billing period.
  • You will continue to receive services until the end of the paid period.
  • No further charges will be taken after cancellation.

Cancellations can be requested by:

  • Managing your subscription via your account (if available), or
  • Emailing info@mayzeldigital.co.uk

 

  1. No Refunds for Used Periods
  • Payments already made for a billing period are non-refundable.
  • We do not offer refunds for partial months or unused time.
  • This includes situations where services were available but not used.

 

  1. Service Delivery & Timeframes
  • Services are delivered on an ongoing basis during an active subscription.
  • Results may vary depending on market conditions, platform changes, ad spend, and client cooperation.
  • MAYZEL DIGITAL does not guarantee specific outcomes (such as sales, leads, or rankings).

 

  1. Client Responsibilities

To deliver services effectively, clients must:

  • Provide accurate and timely information
  • Respond to requests for approvals or access
  • Ensure compliance with platform policies (Meta, Google, etc.)

Delays caused by missing information or lack of communication may affect delivery timelines.

 

  1. Platform & Third-Party Policies

Some services rely on third-party platforms (e.g. Google, Meta, hosting providers).

  • MAYZEL DIGITAL is not responsible for platform outages, policy changes, or account restrictions imposed by third parties.
  • Ad accounts, websites, and tools remain subject to each platform’s own terms.

 

  1. Suspension or Termination by MAYZEL DIGITAL

We reserve the right to suspend or terminate a subscription if:

  • Abuse, harassment, or unethical behaviour occurs
  • Platform policies are repeatedly violated
  • Payment failures continue
  • The service is misused or requested for unlawful purposes

In such cases, no refunds will be issued for the current billing period.

 

  1. Intellectual Property
  • All strategies, designs, code, and materials created by MAYZEL DIGITAL remain our intellectual property until full payment has been received.
  • Upon active subscription and payment, clients are granted usage rights for their business.

 

  1. Limitation of Liability

MAYZEL DIGITAL shall not be liable for:

  • Loss of revenue, profit, or business
  • Indirect or consequential losses
  • Platform account suspensions or policy enforcement actions

Our liability is limited to the amount paid for the subscription during the affected billing period.

 

  1. Changes to These Terms

We may update these Subscription Terms & Conditions at any time.

  • Updates will be published on our website
  • Continued use of subscription services constitutes acceptance of the revised terms

 

  1. Contact

For questions, cancellations, or support, contact:

📧 info@mayzeldigital.co.uk