Privacy Policy

MAYZEL DIGITAL
Address: 85 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: info@mayzeldigital.co.uk

Last updated: 25/08/2025

1. Introduction

MAYZEL DIGITAL (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following information:

  • Personal identification details (name, email address, phone number, business name).

  • Payment details (processed securely via third-party providers; we do not store card details).

  • Account information (login credentials, subscription details).

  • Website usage data (IP address, browser type, cookies, analytics data).

  • Marketing preferences (your choices about receiving updates and offers).

3. How We Use Your Data

We process your data to:

  • Provide our digital marketing and web development services.

  • Manage subscriptions, payments, and invoices.

  • Communicate with you about your account, updates, and support requests.

  • Improve our website and services.

  • Send relevant marketing (if you have opted in).

  • Comply with legal and regulatory requirements.

4. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity (to provide services you purchase).

  • Legitimate interest (to improve our services and prevent fraud).

  • Consent (for optional marketing communications).

  • Legal obligation (to comply with tax, accounting, and regulatory duties).

5. Sharing Your Data

We do not sell your data. We may share data with:

  • Payment providers (for secure transactions).

  • Hosting/IT providers (to deliver our website and services).

  • Professional advisors (accountants, legal advisors).

  • Regulatory bodies (if legally required).

6. Data Retention

  • We keep personal data for as long as necessary to provide services.

  • Billing and invoice data is retained for 6 years to comply with UK tax law.

  • If your subscription ends, we securely delete personal and hosted data after 30 days unless required by law to retain it.

7. Your Rights (UK GDPR)

You have the right to:

  • Access a copy of your personal data.

  • Request corrections if your data is inaccurate.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing of your data.

  • Request transfer of your data to another provider.

  • Withdraw consent to marketing at any time.

To exercise your rights, email info@mayzeldigital.co.uk

8. Cookies

We use cookies to:

  • Improve website functionality.

  • Track website performance with analytics.

  • Deliver relevant advertising.

You can manage cookie settings in your browser or via our cookie banner.

9. Data Security

We use appropriate technical and organisational measures to protect your data, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure.

10. International Transfers

If we transfer your data outside the UK/EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:
📍 MAYEZEL DIGITAL, 85 Great Portland Street, 5th Floor, London, England, W1W 5PF
✉️ info@mayzeldigital.co.uk

If you are unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

✅ This is GDPR-compliant, covers subscriptions, payments, cookies, and data retention.

Do you also want me to make you a Cookie Policy (usually linked separately, but simpler — explains exactly what cookies you use, like analytics, ads, login tracking)?